Job Summary: The Head of Global Logistics is responsible for leading and optimizing end-to-end transportation and logistics operations across domestic and international markets, with teams based in the U.S. and Asia. This role serves as a strategic connector between logistics, sales, and executive leadership — ensuring operational excellence while directly supporting revenue growth and customer solutions.

In today’s dynamic supply chain landscape, this leader drives resilience, cost optimization, carrier strategy, and technology-enabled visibility across all transportation modes, including ocean, air, drayage, 3PL, and small parcel. The position owns carrier relationships and contract negotiations, oversees parcel spend analytics and performance benchmarking, and ensures scalable processes are in place to support both tactical execution and long-term growth.

This role requires a balance of strategic thinking and operational agility — someone who can design forward-looking logistics strategies while making decisive, data-driven decisions in fast-moving environments. The ideal candidate is a collaborative leader who empowers global teams, strengthens cross-functional partnerships, and translates logistics capabilities into measurable business value.

Primary Duties and Responsibilities:

? Lead and develop a global logistics team across the U.S. and Asia, driving operational excellence, accountability, and continuous improvement in a dynamic supply chain environment.

? Serve as a strategic bridge between logistics and sales, aligning operational execution with revenue growth, customer solutions, and overall company strategy.

? Design and implement forward-thinking logistics strategies to support evolving supply chain demands, including resilience planning, cost optimization, and service performance across:

• Ocean carriers / Shipping Lines
• Freight Forwarders
• 3PL partners
• Drayage providers
• Small parcel carriers (domestic and international)

? Own small parcel carrier relationships, including:

• Contract negotiation and renewal
• Rate benchmarking and cost analysis
• Service-level performance monitoring
• Carrier diversification strategy
• Continuous optimization of parcel spend and transit times

? Develop and manage carrier scorecards and analytics to ensure KPIs are met across all transportation modes, leveraging data to drive informed decision-making and cost control.

? Establish and maintain standardized processes and SOPs governing day-to-day execution with factories, freight providers, parcel carriers, and internal stakeholders to ensure visibility, compliance, and efficiency.

? Partner cross-functionally (warehouse, IT, finance, sales, customer service) to enhance end-to-end supply chain visibility, improve workflows, and streamline escalation protocols.

? Develop executive-level presentations, business cases, analytics, and project scopes to support strategic initiatives, RFP responses, customer proposals, and operational improvements.

? Support sales and customer-facing teams by presenting logistics solutions in both virtual and in-person settings, translating operational capabilities into clear business value.

? Lead technology and solution demonstrations (TMS, visibility tools, analytics platforms) for internal and external stakeholders to drive adoption and differentiation.

? Exercise sound judgment in high-pressure, time-sensitive situations, making data-informed decisions that balance customer expectations, cost control, and operational feasibility.

Qualifications:

• Requires experience in logistics, customer service, and/or supply chain.
• Strong interpersonal and collaboration skills to succeed with internal and external business partners.
• Ability to make on the fly business decisions
• Strategic thinker
• Technology proficient an able to learn new technology platforms quickly
• Excellent written and verbal communication skills along with a sense of urgency and ability to pivot and re-prioritize at a moments notice
• Demonstrated analytical experience and ability to thrive in a dynamic work environment
• Requires intermediate Microsoft Office proficiency; experience with VLOOKUPS and pivot tables preferred

• Deliver results across critical metrics owned by Logistics such as on-time delivery

• Ability to balance multiple priorities successfully and work independently while demonstrating initiative

• Provide input and analyze strategic logistics supply chain requirements